You can request a specific room location by contacting our team directly via phone at 99728 69799 / 98806 29799 or email at info@psbackwaterresort.in before or during your booking. We will do our best to accommodate your preferences based on availability.

Check-in is available from 2:00 PM, and check-out is by 12:00 PM. You can complete the process at the front desk upon arrival or departure, and our team will assist you with any additional needs.

Our cancellation policy allows free cancellation up to 48 hours before the check-in date. Cancellations made within 48 hours of arrival may incur a cancellation fee, depending on the room type and booking terms

We accept a variety of payment options for room bookings, including credit/debit cards, online bank transfers, and cash at the time of check-in. For online bookings, payment can be made securely through our website.

Yes, we provide extra beds upon request, and cribs for children are available based on availability. Please inform us in advance so we can make the necessary arrangements for your family’s comfort..